How to update Name, DOB, DOJ, DOR in NPS PRAN Account

How to update Name, DOB, DOJ, DOR in NPS PRAN Account CPS NPS PRAN Account HOW to update CPS NOS PRAN Details Procees of Name Updation, Date of birth updation, Date of joining updation, Date of Retirement National Pension System - Functionality for updation of Name, DOB, DOJ, and DOR for Govt. Subscriber in the PRAN Account are enabled at nodal office level in the CRA system - Procedural instructions issued Modification in Date of Birth (DoB), Date of Joining (DoJ) and Date of Retirement (DoR) Documents required

National Pension System - Functionality for updation of Name, DOB, DOJ, and DOR for Govt. Subscriber in the PRAN Account are enabled at nodal office level in the CRA system - Procedural instructions issued - Reg  Cir. Memo. No. FIN02-14056/2/2021-F SEC-DTA Dated: 01/11/2024

 

Ref:-

1. Cir. Memo. No FIN02-14056/2/2021-F SEC- DTA,Dated:09/08/2023 of the DTA.

2. Lr. No. FIN02-14056/2/2021-F SEC-DTA , Dated: 11/01/2024 of the DTA.

3. Mail received from Protean-CRA, Dated 03/09/2024.

 

Attention of all the District Treasury and Accounts Officers of District Treasuries in the State is invited to the reference in 1st cited, where this office has issued procedural instructions  for  modifying  Name,  Date  of  Birth,  Date  of  Joining and Date of Retirement details of the NPS subscribers PRAN Accounts under GoAP. However, the said procedure was stopped by the Protean-CRA.

 

Further, the ProCRA vide reference 3rd cited has informed this  office  that,  the  functionality  for  updation / modification  of Name, DOB, DOJ, and DOR of Government employees was enabled in the CRA system  and the said facility can be utilized by referring to Standard Operating Procedure (SOP).

 

The process flow of new functionality enabled in the CRA system is as follows based on type of the request.

 

Name Change Request:

Type of Request: Name Change (Ex: Name Change from XXXXX to YYYYY)

 The DDOs / Treasury Officers / PAOs are allowed to initiate the name change request duly uploading the following supporting documents at respective fields enabled.

• Self-attested gazette copy
• Self-attested POI (Proof of Identity) in old name c). Self-attested POI (Proof of Identity) in new name
• Extract of service register / records with new name
• Proof of bank account with new name
• S2 Form

 Type of Request: Name change after Marriage

The DDOs / Treasury Officers / PAOs are allowed to initiate the name change request duly uploading the following supporting documents at respective fields enabled.

• Self-attested gazette copy/Marriage Certificate
• Self-attested POI (Proof of Identity) in old name
• Self-attested POI (Proof of Identity) in new name
• Extract of service register / records with new name
• Proof of bank account with new name
• S2 Form.

Type of Request: Corrections and other

 The DDOs / Treasury Officers / PAOs are allowed to initiate the name change request duly uploading the following supporting documents at respective fields enabled.

• Self-attested POI (Proof of Identity)
• Extract of service register / records
• S2 Form

Name Change Request can be authorized accordingly; 

• In case of Subscriber name change request is initiated by the DDO, the Treasury office / PAO office has to verify and after accepting the request, it has to be authorized at the DTA office.
• In case PAO/DTO nodal office has initiated change request directly, the DTA office has to authorize the  same.  If  the uploaded supporting documents are not satisficed, the Treasury Office/PAO Office/DTA office can reject such request.

Modification in Date of Birth (DoB), Date of Joining (DoJ) and Date of Retirement (DoR)

 The Treasury Officers/PAOs are further   informed that, without Authorization at the DTA office, the CRA facilitates for modifying the following change requests .

 The DDOs / Treasury Officers / PAOs are allowed to initiate DoB /DoJ /DoR change request duly uploading anyone of the below said documents as proof.

 

Request Type	Modification in Date of Birth (DoB)	Modification in Date of  Joining (DoJ)	Modification        in Date of Retirement (DoR)
Documents to be uploaded as proof	i) Aadhaar Card (Containing DoB) ii) Voters Identity Card. iii) High School Mark Sheet (SSC Certificate) iv) Passport v) Driving License vi) PAN Card.	I) Appointment Letter/Offer Letter II) Employee ID card	I).Appointment Letter/Offer Letter II). Employee ID card

 

If change request is initiated by the DDO, the Treasury office / PAO office has to verify and authorize the request in their logins. In case PAO/DTO office has  initiated  change request in maker login, the checker user of same office will take authorize the request.

 

In this regard, all Treasury Officers are instructed to follow the above said procedure for modifying/changing Name, DoB, DoJ and DoR details in PRAN Account of the subscriber.

 

Therefore, all DTAOs in the sate are requested to take necessary action to communicate these instructions to all the Divisional Sub Treasuries / Sub Treasuries / Drawing and Disbursing Officers under their jurisdiction.

 

Existing Process:

 

The subscriber intends to update any of the below mentioned details is required to submit duly filled and signed S2 form and supporting proofs to concerned DDO

 

• Name
• Date of Birth
• Date of Joining
• Date of Retirement

 Post checking, DDO forwards subscriber details change request along with the documents to concerned PAO/DTO office for verification at PAO/DTO level and onward submission to DTA/Pr AO office.

 

Pr AO/ DTA office forwards the said request to CRA along with its letter. The same can be submitted either through physical mode or through email by way of scanned copies of documents duly sent through registered email id of PrAO /DTA).

 

At CRA end, the official verifies the documents provided and processes the subscriber details change request through maker/ checker concept if there is no discrepancy in the same. In case of any discrepancy, the same is informed to the concern Nodal office.

 

Revised Process:

 

The existing process involves submission of documents to CRA and processing of the same through CRA end through its login.

 

As the offices are engaged with its employees, it would be convenient if the said modification can be able to process by offices through their login at nodal office end.

 

In view of the same, a new functionality is developed wherein subscriber modification can get processed through office end.

 

The new functionality allows Nodal Office to Initiate Request, Authorize pending request and view request status for above mentioned four type of subscriber details in CRA.

• Name,
• Date of Birth,
• Date of Joining
• Date of Retirement

This functionality will be available in both CRA and NPSCAN website. The Matrix for above mentioned updation is as follows:

 

Flow Matrix for Name Change Request
Request Initiation by	Verification	Authorization
DDO	PAO/DTO	PrAO/DTA
PAO/DTO	-	PrAO /DTA
PrAO/DTA (User 1)	-	PrAO/DTA (User 2)

 

 

Flow Matrix for (Subsequent) Name Change Request
Request Initiation	Verification	Authorization	Authorization	Authorization
DDO	PAO/DTO	PrAO/DTA	NPS Trust (User 1)	NPS Trust (User 2)
PAO/DTO	-	PrAO/DTA	NPS Trust (User 1)	NPS Trust (User 2)
PrAO/DTA (User 1)	-	PrAO/DTA (User 2)	NPS Trust (User 1)	NPS Trust (User 2)

 

 

Flow Matrix for DoB/DoJ/DoR Change Request
Request Initiation	Verification	Authorization
DDO	PAO/DTO	PAO/DTO
PAO/DTO (User 1)	-	PAO/DTO (User 2)
PrAO/DTA (User 1)	-	PrAO/DTA (User 2)

 

Documents required for Subscriber Name Change:

 

(Allowed document type:- *.jpeg, *.jpg, *.png, or *.pdf format and size of each document should be between 2KB to 2MB.

 

Type                   of Request	Name change	Marriage	Correction and Other
Document to be uploaded	Self-attested gazette copy	Self-attested                   gazette copy / Marriage certificate	Self-attested POI
	Self-attested POI in old name	Self-attested POI in old name	Extract of service records
	Self-attested POI  in  new name	Self-attested POI in new name	S2 Form
	Extract of service records with new name	Extract of service records with new name
	Proof of bank account with new name	Proof of bank account with new name
	S2 Form	S2 Form

 

Documents required for Subscriber Date of Birth: (any one from the list)

 

(Allowed document type-: .pdf,.jpg,.jpeg between size 12 KB to 5 MB.)

• Passport
• Driving License
• PAN card
• Voter ID card
• AADHAAR
• High School Mark sheet

 

Documents required for Subscriber Date of Joining: (any one from the list)

(Allowed document type-: .pdf,.jpg,.jpeg between size 12 KB to 5 MB.)

• Appointment/Offer Letter
• Employee ID card

Documents required for Subscriber Date of Retirement: (any one from the list)

(Allowed document type-: .pdf,.jpg,.jpeg between size 12 KB to 5 MB.)

• Appointment/Offer Letter
• Employee ID card

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